Cove Communities

Cove Communities

Brand Style Guide

Everything you need to use the Cove brand, and nothing you don’t. If you’re looking for a logo, a color, or a font, you’ll find it in under a minute.

This guide is the refreshed Cove brand, and it is the one to work from. The colors and fonts have changed a bit from the original branding, and what you see here is the standard. Any earlier Cove style guide no longer applies. Where something you already have disagrees with this guide, this guide is right.

The rollout is gradual, so you will see old and new side by side for a while. Materials update as they are reordered or replaced. There is no need to throw away usable stock, and no need to worry if your community still has older pieces in service.

Out of your comfort zone? Hand it to us. Anything going to an outside printer, sign shop, or wrap vendor, anything with a budget behind it, and anything a resident or prospect will see that is not built from a template: send it through the Marketing Request Form or email marketingteam@covecommunities.com. We would much rather help early than fix it after it is printed. The full list is in Using the Brand.

Looking for paint colors, furniture, interiors, or approved products and vendors? Those live in the Cove Communities Catalog, a separate companion document currently in development. We’ll link it here as soon as it’s ready.

This guide covers identity, how the brand looks and sounds. The Catalog covers specification and procurement, what to buy, in which finish, from whom.


Brand Foundation

Cove operates communities where people live year-round and resorts where they come to vacation. Premium, but never precious. Everything below flows from that.

Our Mission

To own and operate communities in prime destinations that offer a lifestyle guests and residents love to live.

Our Vision

To create a world where exceptional customer service and generosity are second nature and hospitality is a passion.

Our Values

Hospitality

Lead with “yes,” and go the extra mile.

Excellence

Deliver outstanding experiences.

Passion

Make every moment count.

Trustworthiness

Transparency and integrity.

Stewardship

Protect our people, properties, and resources.

Kindness

Treat others as you’d want to be treated.

Why this sits in a style guide. These aren’t decoration, they’re why the brand looks and sounds the way it does. Warm colors and plain language are hospitality and kindness expressed visually. If a piece of work feels cold or corporate, it’s usually drifted from one of these.

Why Consistency Matters

Everything we make says something about us before anyone reads a word. When our signs, flyers, and emails all look like they came from the same place, people read that as a company that has its act together. That builds trust.

When our materials all look different, we give that away. Not all at once. A little at a time.

There are reasons behind the choices here. Type is sized and color pairs are checked so they stay readable for someone whose eyesight is not what it used to be. That describes a lot of our residents, and it is why those pairings are set the way they are.

The fonts, the colors, and the spacing are already settled, which leaves you the part only you can do: what you are trying to say, for your event, your community, your guests, your residents.

Design & production specs

Positioning

Draft, to confirm with Marketing. Cove sits in the space between a campground and a resort: outdoor lifestyle communities with genuine amenities, aimed at people who want an active, sociable life outdoors without the price or formality of a traditional resort. Premium but accessible is the balance to hold, aspirational enough to be desirable, grounded enough to feel like home.

The portfolio spans manufactured-housing communities (long-term residents, largely 55+) and RV parks and resorts (seasonal and short-stay). Both share the brand; the tone shifts slightly, which is covered in Brand Voice.

Cut from the Previous Guide

Long mission and vision essays, org history, and persona documents. None of it changed how anything got designed.


Brand Voice

How Cove sounds: conversational, welcoming, optimistic, and genuine. Community is the product, with a focus on positive aging and active living, so we write about the lifestyle, not the real estate.

Four Things Our Writing Always Is

Warm and Welcoming

We write like a neighbor, not a notice board.

Active and Lifestyle-Focused

We talk about doing things, not owning things.

Community-Oriented

“We” and “you,” rarely “the management.”

Aspirational but Accessible

Appealing without being showy or exclusive.

Every piece fits one theme: at Cove you gain a lifestyle, social connections, activities, freedom, and peace of mind.

Sounds Like Cove / Doesn’t

The most useful part of this section, the difference is usually one rewrite away.

Sounds like CoveDoesn’t
“Come down to the pool Saturday, we’ll have coffee on.” “Residents are advised that a social event will be held poolside.”
“There’s a spot open on the lake. Want to see it?” “Premium waterfront inventory now available. Inquire today!”
“We’ll get that sorted this week.” “Your request has been escalated to the appropriate department.”
“New neighbors on Cypress Lane, say hello.” “Please welcome our newest homeowners to the community.”
“Residents can choose from pickleball leagues, ceramics classes, weekly happy hours, and two heated pools.” “A vibrant community with resort-style amenities.”
“The three-bedroom home features vaulted ceilings, a screened lanai, and water views.” “A stunning home you have to see.”

The last two are from home listings. Replace an empty adjective with the evidence that earned it.

Words We Use, Words We Avoid

Use

community · neighbors · home · gather · outdoors · season · welcome · stay · nearby · year-round

Avoid

units · inventory · MH · residents are advised · luxury · exclusive · world-class · utilize · leverage · unparalleled · act now

Filler gets replaced with specifics. Not MH but manufactured homes. Not well-appointed but fully furnished, then say what is included. Not endless opportunities but three or four named ones.

Also: no em dashes in Cove copy. Use a comma, a period, or parentheses instead.

Phone numbers take hyphens: 727-940-2927. Not periods or parentheses.

Rule of thumb: if you wouldn’t say it out loud to someone standing in front of you, don’t write it.

Writing with AI? Fine for brainstorming, never for finished copy. Rewrite it in your own words; if it doesn’t sound like something you’d say to a resident standing in front of you, it isn’t ready. Full policy: Using AI.

Design & production specs

Voice Versus Tone

Voice is constant; tone flexes with context. The same brand can be playful on a pool-party flyer and plain on a water-shutoff notice without sounding like two different companies.

ContextDial setting
Signage & wayfindingShort, plain, friendly. No cleverness, people are reading at speed.
Social & eventsWarmest end. First person, light humor, community-first.
Sales & advertisingAspirational but concrete. Describe the life, not the asset. CTAs stay plain.
Operational noticesClear and respectful. Lead with what changes and when; skip the apology-jargon.
Manufactured housing vs RVManufactured housing leans home and neighbors; RV leans stay, season, and escape. Same voice, different nouns.

Messaging Building Blocks

Not yet defined, for the voice session. A tagline, a one-line boilerplate, and three or four approved key phrases. Until those exist, the property tagline system in Logo is the only fixed messaging Cove has.


Color

Five colors, used consistently. Pick one of the combinations below and you can’t go wrong, they’re all checked for readability.

Approved Combinations

These are the pairings to use. Each one is a background and a text color that work together, don’t mix and match your own.

Aa Cream background
Charcoal text
The default. Use this for most documents.
Aa Navy background
Cream text
For covers, headers, and strong panels.
Aa White background
Navy text
Clean and formal, letters, reports.
Aa Sage background
White text
For highlights and callout boxes.
Aa Charcoal background
Cream text
Footers and quieter dark panels.

Need something outside these combinations? Ask Marketing, marketingteam@covecommunities.com. There are more colors in the system, but choosing when to use them takes a bit of care, so we’d rather help than have it go wrong in print.

The Colors Themselves

If you need to set a color by hand, in Word, PowerPoint, or Canva, these are the five. Click any value to copy it.

To use one in Word or PowerPoint: Font Color, More Colors, Custom, then paste the value into the Hex box. Canva has a hex box in its color picker too.

Sage Green leads, it’s the color that makes Cove feel like Cove.

Design & production specs

Semantic Roles

Sage and Slate are both brand-primary, the logo uses them as a pair, but each carries one job so nothing is decided by taste.

ColorRole
Sage GreenLead brand color, nature, outdoor lifestyle
Slate BlueSupporting, water, sky, secondary panels
NavyStructural anchor, headers, deep panels, headings
CharcoalDefault body text
CreamDefault page background

Core Ramps

Tints are press percentage screens, multiply each CMYK channel by the percentage, so a printer reproduces them exactly with no color matching. The hex values are the parallel digital equivalents. “Deep” is digital-only: a screen can only lighten, so a darker ink needs a real Pantone or CMYK build (Phase 2).

Sage
10#EEF2EB
20#DEE5D7
40#BDCBB0
100#627F3F
Deep#314B03
Slate
10#ECF1F6
20#D9E4EC
40#B3C9D9
100#447CA1
Deep#05486B
Navy
10#E7EAEF
20#CFD5DE
40#A2ACBE
100#273B61
Deep#010D30
Charcoal
10#E8E9EA
20#D2D3D4
40#A7A9AB
100#33373C
Deep#090C11

Accent Colors Marketing & Partners Only

Deliberately absent from the everyday view. Property teams encounter these pre-applied, on SOLD riders and in templates, and never have to decide where an accent goes. Accents are used at full strength only: no tint ramps.

Roles: Campfire Red = urgency, Sold, alerts · Sunset Orange = CTAs, warm promotion · Golden Amber = badges, seasonal callouts.

Neutral Ramp

The palette’s biggest gap filled, between Cream and Charcoal there was nothing for rules, borders, dividers, secondary text, or disabled states. Interpolated in perceptual color space, running between the two existing brand neutrals rather than introducing new ones.

N0#FFFFFFCards, max contrast
N50#F4F5F0Default background
N100#D6D8D4Subtle panel, alt row
N200#BDBFBDHairline rules, borders
N300#A1A3A3Dividers, disabled fill
N400#878A8BDisabled text
N500#717476Icons, de-emphasized
N600#5C6063Secondary / caption
N700#494D51Strong secondary
N900#33373CDefault body text

Contrast, Measured, Not Assumed

The 2026 source doc lists eleven “Accessible Pairings (WCAG AA)” without distinguishing text size. One doesn’t meet AA for normal text, and two more pass by hundredths.

PairingRatioSafe for
Charcoal on Cream10.94:1Any size · AAA
Navy on Cream10.17:1Any size · AAA
Campfire Red on White6.62:1Any size
Campfire Red on Cream6.04:1Any size
Golden Amber on Charcoal5.83:1Any size
Golden Amber on Navy5.42:1Any size
Sunset Orange on White4.84:1Any size
Sage Green on White4.54:1Any size · by a hair
Slate Blue on White4.52:1Any size · by a hair
Sunset Orange on Cream4.42:1Large text only

The rule, stated once instead of eleven times.

Text-safe at any size on white or cream, Navy · Charcoal · Campfire Red.

Large text only (24px+, or 18px+ bold), Sage · Slate · Sunset Orange. Sunset Orange now clears AA on white at any size, but not on cream, so treat it as large-only and it is right on both. Excellent as fills with white or charcoal type on top; the limit applies only to colored type.

Never colored type on a light ground, Golden Amber (2.06:1 on white, failing even large text). Use as a fill with Charcoal on top, or reverse out of Navy, where it now clears AA at any size.

Spot Color: PMS and TCX Equivalents

Cove is defining its spot standard, not matching a legacy one. These are nearest matches computed in CIELAB with CIEDE2000, across the full Pantone Solid Coated set for PMS and the full Fashion, Home + Interiors set for TCX. Verify against a physical fan deck before the first production run; screens cannot be trusted for Pantone.

PMS is the printing ink. TCX is the textile and product standard, and it is the one to quote for apparel, embroidery thread, promotional items, and paint. They are different systems, so a color can match well in one and poorly in the other.

ColorPMS (print)TCX (apparel & product)Note
Sage GreenPMS 575 C18-0332 GrasshopperNearest in both sets, but the TCX match is loose
Slate BluePMS 5415 C17-4131 Cendre BlueNot a solid match. Print as CMYK wherever the process allows, see below. TCX is excellent
NavyPMS 534 C19-4029 Navy PeonyClose in both
CreamNo spot11-0601 Bright WhiteAn exact TCX match; in print, CMYK 3/1/4/0 or let the stock carry it
CharcoalPMS 432 C19-4218 VulcanNearest available; confirm vs 426 C on the deck
Campfire RedPMS 7627 C18-1555 Molten LavaClose in both
Sunset OrangePMS 471 C18-1249 Hawaiian SunsetConfirm vs 160 C on the deck
Golden AmberPMS 124 C14-0951 Golden RodClose in both; confirm vs 7409 C on the deck

Slate Blue has no true spot equivalent. Print it as CMYK 77/44/22/2 wherever the process allows.

Nothing in Solid Coated gets closer than roughly 4.7, which is a plainly visible difference rather than a match. The nearest by measurement, 7461 C, is a vivid cyan that reads wrong beside a muted slate, so 5415 C is listed instead: fractionally further by the numbers, considerably closer in character, and the one to compare on a physical deck.

This is a limitation of the ink library, not of the color. The hex and the CMYK build are both approved and both exact; only the spot equivalent is a compromise. Treat 5415 C as a last resort for jobs that genuinely cannot run process color, and specify it by eye against a deck rather than by number. For apparel, embroidery, and product, use the TCX value instead, where the match is excellent.

Retired

The previous 33-color regional system is withdrawn. One palette, all regions.


Typography

Two fonts, and that’s it. On a Cove computer they are already installed, so you can pick them straight from the font menu. On a personal machine, both are free to download.

Aa

Plus Jakarta Sans

Headlines, subheads, and anything on a sign. Clean and modern.

Get the Font
Aa

Lora

Body copy and longer text. Warm and readable.

Get the Font

The Styles

Five styles cover almost everything you’ll make. The sizes are for letter-size documents; scale up for posters and signs, and ask Marketing when unsure.

Big HeadlinePlus Jakarta Sans ExtraBold · 30 ptWelcome to Cove
HeadlinePlus Jakarta Sans Bold · 22 ptWelcome to Cove
SubheadPlus Jakarta Sans SemiBold · 17 ptWelcome to Cove
BodyLora Regular · 11 ptNeighbors become friends here, across 25 communities and resorts.
Small PrintPlus Jakarta Sans Regular · 8.5 ptCaptions, credits, and fine print.

On Cove computers, both fonts are already installed. IT deployed them company-wide, so in Word and PowerPoint just pick them from the font menu. In Canva, both are already in the font list, so search for them by name. On a personal machine, or when a recipient might not have them (email!), use Arial in place of Plus Jakarta Sans and Georgia in place of Lora. If you see Calibri, the font did not load, and it is worth a fix before the piece goes out.

Design & production specs

The Scale

Body runs deliberately large: 18 of the 25 properties are 55+ communities, so resident-facing material is read by older eyes. Nothing but legal copy goes below 9 pt.

StepFace / weightPrintDigitalLeadingTracking
DisplayJakarta ExtraBold 80042 to 72 pt52 px1.05−2%
H1Jakarta Bold 70030 pt36 px1.15−1.5%
H2Jakarta Bold 70022 pt28 px1.20−1%
H3Jakarta SemiBold 60017 pt22 px1.30−0.5%
OverlineJakarta SemiBold 600, caps9 pt13 px1.20+10%
Body LargeLora Regular 40013 pt20 px1.550
BodyLora Regular 40011 pt18 px1.600
Body SmallLora Regular 4009.5 pt16 px1.550
CaptionJakarta Regular 4008.5 pt14 px1.400
LegalJakarta Regular 4007 pt12 px1.350

Sanctioned Weights

Plus Jakarta Sans: Regular 400 · SemiBold 600 · Bold 700 · ExtraBold 800.
Lora: Regular 400 · Italic 400 · SemiBold 600 · Bold 700, display only · Bold Italic 700, titles over photos on the website only.

Two Lora weights carry a condition. Bold 700 is permitted for headlines and subheads at 30 pt / 36 px and above, where Pairing B needs Lora to hold presence, and never for body copy, captions, or legal. Bold Italic 700 is for titles set over photos on the website, at any size, where white type needs the heavier stroke to hold up on a busy image. State the condition wherever either weight is listed.

Off-limits: Light, ExtraLight, Medium 500. Medium was considered and deliberately dropped; SemiBold 600 covers the mid-weight need, including on signage.

The Two-Pairing Model

Serif-led layouts are an established Cove pattern, not an exception, ads with a Lora headline over Jakarta body tested well, and the current website runs serif headings over sans body. A type system doesn’t break because the serif sometimes leads; it breaks when nobody knows which to use when.

PairingHeadlineBodyUse for
A · Editorial
default
Plus Jakarta Sans Lora Informational and long-form, print collateral, operational documents, wayfinding
B · Campaign
expressive
Lora Plus Jakarta Sans Brand and lifestyle advertising, emotive hero moments, invitations, the website

The website uses the Campaign pairing: Lora for headings, Plus Jakarta Sans for everything else, including body copy, navigation, buttons, labels, and forms. Serif body stays off screens, since it is harder to read at small sizes. Other screens, such as email templates and apps, keep Jakarta throughout with Lora as an accent until they get a decision of their own. Signage is Jakarta only.

Three invariants. One direction per piece, choose a pairing and hold it. One face leads, one supports, never serif over serif. CTAs are always Plus Jakarta Sans, in both pairings.

Fallback Stacks

font-family: 'Plus Jakarta Sans', 'Inter', 'Segoe UI', 'Helvetica Neue', Arial, sans-serif;
font-family: 'Lora', Georgia, 'Times New Roman', serif;

IT has deployed both faces to all Cove-managed machines, so the stacks above matter mainly for email, personal devices, and vendor handoff. Inter is the closest widely-available match to Jakarta; Georgia the best-matched near-universal serif. Both brand faces are OFL open-source, so vendors may install them freely, and logo files are outlined, so a sign shop needs no fonts at all to place a lockup.

A live example of why declared weights matter. covecommunities.com self-hosts Avenir at 400, 500, and 900 only, but the theme asks for font-weight: 600 and 700 in hundreds of places. With neither weight available, the browser snaps them all up to Heavy 900, so every bold headline, nav item, and button on the live site renders in Avenir Heavy. Declare the faces and the weights you actually use. Confirmed by computed-style audit in the September 4, 2026 website typography review.

The Website

covecommunities.com uses Lora for headings and Plus Jakarta Sans for everything else. One stylesheet, cove-typography.css, sets the type on top of the theme; sizes, colors, and layout follow the theme. This is the reference for Proven, Cove’s web partner, and for anyone touching the theme. Settled October 5, 2026. Proven adds it to the development site first, so until it goes live the site still shows the Avenir problem described above.

Lora weight follows size. Lora Bold only at 36 px and up, SemiBold below, at every screen width. Where the theme changes a heading’s size at a breakpoint, its weight changes at the same breakpoint. Titles over photos are the one exception: Lora Bold Italic at any size.

Where on the siteFont and weight
Page titles and section headingsLora: Bold at 36 px and up, SemiBold below
Card titles and subheadsLora, by the same size rule, so mostly SemiBold
Accent titles, such as “Ways to Stay”Lora Italic
Titles over photosLora Bold Italic, at any size
Body paragraphsPlus Jakarta Sans Regular
Lead statementsJakarta SemiBold
Small subheads and pull quotes (H4 to H6)Jakarta SemiBold
Labels, category tags, and footer headsJakarta SemiBold, caps
Lifestyle tab titles, such as “GOLF COURSE”Jakarta Bold, caps
Lifestyle icon labelsJakarta Bold, caps
Property name above the page titleJakarta SemiBold
ButtonsJakarta SemiBold
FAQ questions and filter togglesJakarta
Navigation, menus, and search tabsJakarta: links and tabs SemiBold, dropdown menu titles Bold

These stay in Jakarta, even where the theme uses heading tags: navigation and menus, buttons, forms, FAQ questions and filter toggles, labels, and the address and price on listing pages.

ElementLine heightLetter spacing
H1 and H2 headings1.15−1%
H3 and card titles1.20
Accent titles1.10
Body paragraphs1.6Unchanged
Lead statements1.3Unchanged
Labels and eyebrowsUnchanged+10%
Lifestyle icon labels1.25+8%
Lifestyle tab titlesUnchanged+4%
Property nameUnchanged+2%
ButtonsUnchanged+5%

Sizes follow the theme, with three fixes: lifestyle icon labels go to 12 px on tablet and phone (were 10 px), the property name above a page title to 20 px (was 24 px), and the RV booking tabs to 18 px on phones (were 20 px). In image-and-text blocks on desktop, a heading sits 16 px above the subhead under it (was 40 px).

Loaded: Plus Jakarta Sans 400, 600, 700, and 800; Lora 400, 600, and 700, plus italic 400 and 700. One Google Fonts request. Never Medium 500 or Light 300.

Tagline Lockup

Lora SemiBold 600, all caps, 420 InDesign tracking = letter-spacing: 0.42em. A named one-off, not a scale step.


Iconography Specs Only

Font Awesome is the icon system, a bought library applied consistently beats a bespoke one that drifts. Community maps are the one place a different set is used: map symbols, covered at the end of this section. Everyday users never place icons, so this section is specs-only.

Design & production specs

Font Awesome 7 Pro, Standardized on 7.3

Cove holds a Pro license, self-hosted. The live site still runs FA 6 Pro, a version upgrade to schedule, not a new purchase. Class syntax is unchanged from v6 (fa-solid, fa-regular, fa-light, fa-brands); the CSS family name changes from "Font Awesome 6 Pro" to "Font Awesome 7 Pro".

Solid Is the Standard Style

Every Pro style is available, but Solid is the default across print and digital and should cover nearly everything, matching existing practice (about 50 of 55 icon instances on the homepage). Deviations are deliberate and rare, not a matter of taste. Solid is also the most forgiving at small print sizes and on vinyl, which makes it the right signage default too.

Two considered exceptions, one follow-up. The home sales sign riders use line icons at a set weight rather than Solid; that is decided, not drift, and the rule lives in Signage (two-line riders carry a line icon, one-line riders are text only). Solid holds up on simple silhouettes but loses the interior lines that carry meaning at sign scale. Community maps use a symbol set of their own, covered in Community Maps Use Map Symbols below. The follow-up: the site loads Solid 900, Regular 400, and Light 300; if Solid covers everything, the other two can leave the build, shrinking the payload and making the standard self-enforcing.

The Grid Is 512 Tall, Not Square

This is the detail that makes custom icons match or not. Font Awesome draws on a fixed 512-unit height with variable width, widths run 320, 384, 448, 512, 576, and 640 across the solid set. Match the 512 height and let width fall where it naturally does. Forcing everything into a square is the most common way a custom icon reads as foreign.

Golf ball on tee icon384 × 512narrow
House icon512 × 512square
Handshake icon576 × 512wide
Couch icon640 × 512widest
Circle check icon512 × 512square
Arrow right icon512 × 512square

All six sit on the same 512 baseline height, the widths differ. Shown in Solid.

Custom Icons

Roughly 80% of need is covered by the library. When something genuinely isn’t there, match the 512-unit height plus Solid’s stroke weight, terminal shapes, corner radius, and optical padding, so the addition is indistinguishable from a library icon. Custom icons live in a dedicated Bynder collection with a naming convention, today ASSETS/ICONS/ holds a single stray SVG, which is how fragmentation begins.

License trap, state this to every partner. FA Pro is a paid, self-hosted license. An outside vendor, freelancer, or sign shop almost certainly does not have it. Never hand off a layout that expects them to pull from the library, supply the specific SVGs with the artwork.

Community Maps Use Map Symbols

Community maps are the exception. Their symbols come from the Cove map symbol library: the National Park Service map symbols, plus Cove-drawn symbols in the same style where the Park Service set has none. They read at a glance at map size, people know them from park signs, and the Park Service symbols are public domain. Everywhere else, Font Awesome 7 Pro Solid.

Dog park map symbolDog ParkPark Service
Picnic pavilion map symbolPicnic PavilionPark Service
Guest parking map symbolGuest ParkingPark Service
Maintenance map symbolMaintenancePark Service
Home sales office map symbolHome Sales OfficeCove-drawn
Pickleball map symbolPickleballCove-drawn
Hot tub map symbolHot TubCove-drawn
Golf carts map symbolGolf CartsCove-drawn

Shown in Charcoal, as they sit in lots, areas, tags, and the legend. A symbol on open field goes white on a Navy rounded badge.

  • Maps only: the map, its legend, and its tags and badges. A feature that needs an icon on a map and on the website gets two, a map symbol for the map and a Font Awesome icon for the site.
  • Cove-drawn symbols follow the Park Service construction: simple, clean geometry with true circles, even-width limbs, and few anchor points.
  • The grid is square. Unlike Font Awesome’s 512-unit height, every map symbol sits in the same 22-unit square. Size a symbol by that box, not by its ink, so symbols at one size share one box and one center line. Never smaller than 11 pt on a map.
  • No Park Service branding. The symbols are free to use; the Park Service arrowhead emblem never goes on a Cove piece.

Photography

Real people, real places, natural light. Cove photography looks like somewhere you’d actually want to spend a Saturday.

Three kinds of photos do almost all the work here, and each has its own job: professional photography for marketing and the website, listing photos for homes and cottages that are for sale, and candid lifestyle shots taken on a phone at events. The standards below are grouped that way.

Six shots that show the standard. Four are about people, because that is what the places are for.

All six are in Bynder at full resolution. Drone and aerial shots have their place, but a set made only of them reads like a brochure for land rather than a place people live.

What Makes a Photo Feel Like Cove

Sunlit interior, golden hour
Yes

Natural daylight · real residents and staff · outdoor and water · relaxed, unposed moments · space and landscape.

Harsh flash, tilted, cluttered event photo
No

Harsh flash · tilted framing · clutter in the foreground · heavy filters · empty, lifeless spaces. (Staged example, nobody’s real photo.)

Professional Photography

Commissioned shoots, drone work, and the big images used in campaigns. These are already made for you, so you can download one rather than arrange a shoot of your own. Everything lives in Bynder.

No account? Photography sits behind a login and seats are limited, assigned to Property Managers, Lifestyle Managers, and Marketing. Request access through the Marketing Request Form (“Bynder Access”).

Got great photos? Send them in, you don’t need an account. Go to the Bynder login page, find the “Drag & drop your files here” box beneath the login, and drop them in.

Always add a note saying who you are, which Marketing team member to notify, and the event, property, and date. Without it we can’t tell whose photos they are or what they show. The per-community contact list is on the intranet page.

Home Listing Photos

99%of buyers start their search online
32%faster sale with great photos
89days on market instead of 123

Good photos sell homes faster, and your phone is enough. Remember the 3 L’s.

Less

Clean it up. Hide clutter, personal items, and pet gear. Turn the TV off. Think “fancy vacation rental.”

Light

Open every blind, turn on every light, and turn the flash off. Golden hour (the hour before sunset) is magic.

Lines

Shoot landscape, grid on, phone at chest height, and straight up and down so walls don’t lean.

Bright, decluttered living room
Decluttered, daylight, straight

Room cleared, blinds open, phone level. This is the whole trick.

Cluttered, dim living room
Cluttered and dim

Laundry, boxes, closed curtains, lamp-lit. Buyers can’t picture themselves here.

Room with straight vertical lines
Walls straight

Phone perpendicular to the floor. Verticals stay vertical.

Tilted room, leaning walls
Tilted phone

Tilted up or down, the room looks like it’s falling over.

The 30-second edit: straighten, brighten a touch, and skip the filters. Buyers want accurate. Full training, including where to stand and the pre-shoot phone setup, is in the Shoot to Sell deck, on the marketing intranet (staff). Marketing can also virtually stage an empty home from one good source photo.

Virtual Staging

An empty room is hard to picture living in. Virtual staging adds furniture to a photo of a home that is actually empty, so a buyer can see the space working. We can do this in house.

Ask your regional sales manager. We do the staging in house so it stays consistent and every image carries the disclosure it needs, which is the line you can see in the corner below.

The same living room after virtual staging, furnished

Camelot Lakes Village, 5675 Camelford Ct. Drag the handle to compare.

Candid Lifestyle Photos

Same principles, faster pace: daylight over flash, hold steady, get close to real moments instead of shooting the whole room from the back. A few good shots beat fifty rushed ones, and photos of people enjoying themselves beat photos of the buffet table.

Send the keepers to Bynder (the upload box under the login, with a note saying who you are, the property, the event, and the date). They become next season’s marketing.

Ask before you shoot, and again before it goes out. A quick “mind if this ends up in the newsletter?” at the event is enough for adults. Children need a parent’s okay before they appear anywhere, and anyone who says no stays out of the frame. Marketing is writing the full rule; until it lands, this is the standard.

All three were taken on phones by community staff. None of them needed a photographer, and every one of them is usable.

Phone Video

The same rules apply when it moves. Hold the phone upright for Reels and Stories, keep it steady (brace an elbow or lean on something), and let the moment happen in front of you rather than panning around to find it. Ten to twenty seconds is plenty. Don’t zoom; step closer. Daylight beats any indoor light. Ask before you shoot, the same as a photo, and send the keepers to Bynder with the same note.

Please don’t use AI-generated images or designs. That covers photos, flyers, and graphics. Real photos of your actual community always win. See Using AI.

Design & production specs

Still to Define

  • Shot-list categories, amenity, lifestyle, resident, aerial, interior, event, so gaps in the library become visible.
  • Crop ratios per use: 16:9 web hero, 4:5 and 1:1 social, 9:16 stories, 3:2 print.
  • Color grading, a reference set or LUT, so shoots by different photographers match.
  • Text-on-photo scrims, which color at what opacity, tied to the contrast rules in Color.
  • Bynder tagging taxonomy, property, state, city, amenity, season. Metadata is what makes a library findable rather than merely large.
  • Model release tracking, needed before resident photos run in paid media.

Signage

Signs are the most-seen thing we make. Home sales signage in particular is high-volume, so it’s worth getting right.

Signs fall into two families. Home sales signs are the high-volume ones: the framed panel outside a listing, the riders that change as it sells, and the smaller staked format used for brokered listings where a community caps sign size. Everything else covers the A-frames and feather flags that move around a property, and the operational signs that stay put all year. Both families are ordered the same way, through Marketing, but they follow different rules.

Home Sales Signs

Home sales signs come as a set: a main panel with the property logo, and one or two swappable strips called riders. Everything prints in full color on a stiff plastic panel that clips into a metal frame. There are two builds, and which one you order depends on the frame the community already has.

Double Riderthe standard build
Top rider reading Open House Main panel, Sun Valley, Home for Sale Bottom rider carrying the community phone number
  • Top rider24″ × 6″
  • Main panel24″ × 18″
  • Bottom rider24″ × 6″ · phone

Sun Valley in a white frame. The phone number sits on its own strip, so the main panel never has to change.

Single / Top Riderolder frames, one slot
Top rider reading Open House Main panel, Bear Creek Village, Home for Sale, with the phone number built in
  • Top rider24″ × 6″
  • Main panel24″ × 18″ · phone built in
  • Bottom ridernone

Bear Creek Village in a black frame. With only one slot, the phone number is printed into the main panel instead.

Find out which frame the community has before anything prints. It is the one question that decides which panel we send to press, and the two panels are not interchangeable. The double-rider frame is the standard. If a quote or a request mentions “24 by 24 bracket holders,” that is the single top-rider build: an 18″ panel with one 6″ rider slot above it. Count the slots on a frame already standing in the community, or ask us and we will work it out with you.

A single rider always goes on top. If your frame only takes one rider, it sits above the main panel, never below it.

Frame color. White powder coat is the standard, and it is what to specify by default. Black is a sanctioned alternative where white is unavailable or carries a real premium, and it is not worth delaying an order or paying more to avoid. Both are shown above.

Riders: Messages You Can Order

Twenty rider designs exist. Pick from these rather than requesting custom wording. Riders are ordered separately from the main panel, so you can restock them as listings move. They are grouped here by the job they do.

Status

Where the home is in the selling process. These are the ones that change most often.

Coming Soon rider New Listing rider Open House rider Agent on Duty rider Under Contract rider Pending rider Sold rider

Features

What the buyer gets. Golf Cart Included and Water View go up only where they are true, so hold them back for the homes that earn them.

Furnished rider Partially Furnished rider Turn-Key rider Golf Cart Included rider Move-In Ready rider Water View rider

Hooks

A reason to slow down and look. Good for a listing that has been sitting, or one you want people to walk into.

Price Reduced rider Make an Offer rider Unreal Deal rider Gorgeous Inside rider Look Inside rider

Directional Arrows

Charcoal and red. Point people from the street to the home.

Directional arrow, charcoal rider Directional arrow, red rider

Order more riders than frames. The panel stays put and the rider is what changes, so a spare stack means the right message is always on hand instead of waiting on a reprint.

The top slot rotates with the situation. Put Open House or Agent on Duty up for the day of the event, then swap back to something evergreen like Gorgeous Inside or Furnished.

Phone riders go with the double-rider build only. On a single-slot frame the phone number is already printed into the main panel, so a phone rider has nowhere to sit.

Phone numbers on signs take hyphens, 813-291-7413, like everything else. Signs already up with parentheses stay until they are replaced. Anything printed from now on, reorders included, uses hyphens.

Open House Directionals

On open house day, these get people from the entrance to the door. Each one is 24″ × 18″, self-contained with the property logo, OPEN HOUSE with an arrow, and the phone number, and it goes on a metal stake at the corner or the turn rather than in a frame. Three arrows cover every intersection.

Sun Valley shown. A left arrow seen from the back is a right arrow, so one two-sided board can serve both directions. Order them through Marketing like everything else. They do not replace the Open House rider, which still goes on the listing’s own frame that day.

Communities That Cap Sign Size Under Review

Some communities limit how large a home sales sign may be. The limit comes from the community’s prospectus, and which sign you order depends on who owns the home.

Size limits are under review. The allowed sizes and rules vary from one community to the next, so what follows is not the full story yet. Treat it as the current rule, ask before you order, and expect community-by-community guidance here once the review is done.

  • Cove-owned inventory (a home Cove owns and is selling) gets the standard sign: the full-size framed panel with riders, exactly as at any other community.
  • Brokered listings (a home Cove is selling on behalf of its owner) follow the size the prospectus allows. That is the smaller staked format below: a single square panel on a heavy-duty wire stake, pushed straight into the ground like a standard yard sign. No frame, and no riders, so the phone number is printed into the panel.
Camelot Lakes Village 12 by 12 inch panel on a wire stake
  • Panel12″ × 12″ · phone built in
  • Ridersnone
  • Framenone · wire stake
  • Stockas the 24″ × 18″ panels

Camelot Lakes Village shown, brokered-listing size. Camelot East follows the same format.

Not sure whether your community caps sign size, or which size a listing needs? Ask before you order. We can check in a minute, and it saves you a reprint.

The headline follows the property type: “Cottage for Sale” at RV properties, “Home for Sale” at MH communities. It comes pre-set on the panel, set in a navy block outlined in white, and there’s nothing to decide. Both builds carry the same treatment, so the two sit side by side in a community without looking like different signs.

Order signage through Marketing. Please don’t place an order with a sign vendor yourself. Every piece of printed signage comes through us so we can check it before it goes to press, and we’re glad to help make sure it comes out looking right. Use the Marketing Request Form (“Re-print orders”).

Other Sign Types

Home sales signs are the high-volume item, but they are not the only thing on a property. The three below are examples, not the full list. Sign types get added as communities need them, so if you need something you don’t see here, ask rather than assuming it doesn’t exist. Property entrance and wayfinding signage is handled by Marketing and is not self-serve.

Feather flags come in three color versions so they read against whatever they are standing in front of. Order them through the Marketing Request Form like any other sign.

Operational Signs

Not everything on a property is selling a home. Pool rules, wayfinding, safety notices, and amenity hours all carry the brand too, and they are the signs residents actually live with day to day.

The two below are examples, not the catalog. There is a far wider library of operational signage than this, and it keeps growing. These are here to show what the brand looks like on this kind of sign, not to tell you what you can order.

To see what already exists for your community, or to ask for something that does not, submit a Marketing Request rather than making a sign locally. That is how the set grows.

Design & production specs

Home Sales Sign Construction

ElementSizeContents
Main panel, double-rider build24″ × 18″Horizontal property lockup with tagline in a white block + headline in the navy keyline panel (“Cottage for Sale” / “Home for Sale”)
Main panel, single-rider build24″ × 18″Two-line centered lockup with tagline in a white block at the left, headline in the navy keyline panel, charcoal phone bar built in
Top rider24″ × 6″Rotating status, feature, or hook message
Bottom rider24″ × 6″Phone number. Double-rider build only
Brokered panel12″ × 12″Lockup, headline, and phone built in. Wire stake, no frame, and no riders
Open House directional24″ × 18″Self-contained: logo, OPEN HOUSE with an arrow, phone bar. Stake-mounted, no frame, and no riders. Two-sided printing serves left and right from one board, because a left arrow seen from the back is a right arrow

Material: 4 mm coroplast, full color, CMYK, 0.25″ bleed with trim marks, clipped into a powder-coated H-frame. Kept out of the everyday tier because ordering runs through Marketing, so nobody upstream has to specify it.

Ink margins. Frame lips and slide-in channels hide up to 0.5″ of each edge, so design for a 0.75″ minimum ink margin; 1.0″ is comfortable. On a rider, ink width is 21.5″ (1.25″ side margins) with top and bottom margin of at least 0.75″. If an icon is the tall element, shrink the icon and leave the text size alone.

Type. Plus Jakarta Sans Bold everywhere on signs; Lora SemiBold only inside the logo tagline. Headline tracking 25. Stacked display caps lead at about 0.95 em, which puts the cap gap at 0.23 to 0.24 cap heights. Phone numbers take hyphens, 813-291-7413 (set October 5, 2026; older files used parentheses). The digits are ink-centered on the bar, and each hyphen is baseline-shifted about 0.10 em so it sits on the cap-height center rather than low.

Double rider is the target standard (top + bottom). Legacy single-rider frames remain in the field, document both and mark clearly which is current, so nobody orders into the old system. Confirm the frame before printing, since it decides which of the two 24″ × 18″ panels goes to press.

Headline Treatment

Navy panel with a 12 pt white keyline on the slate field, on every panel, the single-rider build included. That build previously ran a slate keyline frame on the slate field; it was changed to navy on September 18, 2026 for contrast, and navy panel plus white keyline is now the headline treatment across the set.

The HOME / FOR / SALE block (or COTTAGE) is ink-centered line by line, not centered by justification, which leaves trailing tracking on the right. Size it to about 81% of the panel’s inner box in both directions. That ratio is the reusable number; compute the scale from the frame rather than carrying a fixed percentage between panels.

Single-Rider Build

The logo is the two-line centered lockup with tagline, ink-centered in a white block on the left. It is a fit rule, not a fixed scale: keep at least 1.0″ clear of the block edges and scale the group down only as far as it takes to restore that. Name lengths differ from community to community, so the factor is per community and is often 100%.

The headline frame sits slightly closer to the phone bar than to the top edge, 1.75″ above and 1.40″ below. A gap bounded by two hard edges reads larger than the same gap against the open edge of the sign, so a true geometric center reads as riding high.

Rider Icons

Decided September 18, 2026: a rider that needs two lines carries a line icon at the left; a one-line rider is text only. Two-line riders are height-bound, so they use only about 14″ of the 21.5″ ink width and the icon fills the rest with meaning. One-line riders are width-bound and have no spare room. “Look Inside”, which draws the O’s as eyes, is a deliberate wordmark exception, not an icon.

Icon height 3.8″ on a 24″ × 6″ rider, line weight 7.5 pt, about 3% of icon height. Use line art at that weight on signage rather than Font Awesome Solid: Solid holds up for simple silhouettes but collapses where interior lines carry the meaning at sign scale. A sparse single-outline icon reads lighter than a dense cluster of lines at the same stroke, so give it about half again the weight to match. Solid icons that already read on silhouette alone stay solid.

Color Logic

Sage green rider · Slate Blue main field · Navy headline panel with a white keyline · Charcoal phone bar · white logo block. Campfire Red is reserved for Sold and the red directional arrow riders, everything else is Sage. Codify this rather than leaving it to be eyeballed.

Open Standardization Decisions

Three of these closed on September 18, 2026 out of the Camelot Lakes sign build. What is settled:

  • Icons: category-specific, by line count. Two-line riders carry an icon, one-line riders do not, at the weights above. Iconography records this as a considered exception; on signage the house standard is line art at weight.
  • “Look Inside” stays as it is, a wordmark exception rather than something to normalize.
  • Which lockup: the property lockup. Horizontal with tagline on the double-rider panel and on the Open House directionals; two-line centered with tagline on the single-rider panel. Cove Home Sales does not appear on home sales signage.

Still open:

  • EHO placement on signage, still being confirmed. See the block below.
  • Outlined versus live-text logos. Sign files still carry live-text logos while approved outlined logo package PDFs exist. Decide whether sign artwork should place those instead.

Equal Housing Opportunity (EHO)

The EHO mark is required on home sales and promotional materials. It is a compliance mark, not a brand asset: never restyle it beyond the approved colorways below, and keep it legible (roughly the size of the body copy it accompanies, never smaller than 1/4″ in print).

EHO mark, charcoal EHO mark, white on navy EHO mark, white on sage

Colorways exist in charcoal, white, cream, navy, sage, and slate to sit quietly on any Cove background. It is currently absent from the sign mockups above; placement on signage is being confirmed before the next print run.

Community Size Restrictions

Known: Camelot East and Camelot Lakes cap at roughly 12″. There are almost certainly more. The authoritative list must come from community compliance, and it belongs with the ordering system, not here, it’s operational data that changes, and duplicating it guarantees the two drift.

This spec is the self-serve system’s option set. Sizes, rider vocabulary, color rules, and per-community restrictions are exactly the fields that ordering form needs. Define them once and have both the guide and the system reference them.

Division of labor: the guide defines what a compliant sign looks like; the Catalog and ordering system handle ordering, quantities, vendors, restriction lookup.

Vendor Files

CMYK vector from the [PRINT] collections, never a raster. centered is the sign-oriented lockup layout.


Community Maps Specs Only

Every Cove property has one Community Map: an 11″ × 17″ sheet the office hands out, which the property’s page on covecommunities.com links from its Site Map button. Marketing builds and revises every map, so this section is specs-only. To change a map, send a Marketing Request.

Design & production specs

The Sheet

  • 11″ × 17″ landscape, CMYK, all vector. No photos or other images. The green field and the white header run 1/8″ past the edge for bleed, and everything else stays at least 0.5″ in.
  • Header: a white band about 2″ tall. The property logo sits top left, in full color: the horizontal one-line lockup with tagline, on every map, villages included. “Community Map” sits top right in Plus Jakarta Sans Bold, Navy.
  • The map fills the sheet inside the margins and stays centered. When a new feature at the edge pushes it off center, the map moves back to center. Nothing shrinks.
  • Five pieces on every map: a contact panel, a legend, a speed limit sign, a north compass, and the EHO mark. Their content is the same on every map; where they sit follows the map’s shape.

Color Roles

Core colors and their tints only, plus white.

Map elementColor
Field (the ground)Sage Green at full strength, with a subtle texture of white and Charcoal shapes (5 to 9% each) and a soft Charcoal vignette
Home sitesSage 10%, with a 0.5 pt Charcoal outline
RoadsCharcoal 70%
WaterSlate Blue
Amenity areas, such as the rec hall, pavilion, and dog parkWhite, with the home sites’ outline
Service areas, such as maintenance, guest parking, and the compactorCharcoal 20%, with the same outline
Green spaceSage 20%, only where the property confirms it
TreesSage at 15% opacity, Multiply. Decorative, not real tree positions
Title and overlinesNavy
Lot numbers and labelsCharcoal
Road names, tags, and the EHO markWhite. Tags carry Charcoal type

Why these levels. The first rebuild read drab and faded next to the old map, so the field went to full Sage. Full Charcoal roads were the first thing the eye landed on; at 70% they settle back, and white road names on them still measure 6.4:1, above the brand’s weakest text-safe pairing.

Type

Plus Jakarta Sans and Lora only, and nothing below 9 pt, since 18 of the 25 properties are 55+ communities. The one exception is the brand’s 8.5 pt Small Print line in the contact panel. Nothing on a map reads upside down.

TextType
Lot numbersJakarta Bold 9 pt, Charcoal
Road namesJakarta SemiBold 9 pt caps, white
Labels inside areasJakarta SemiBold 9 pt caps, normal letter spacing
Tags: entrance, trail gate, home sales officeJakarta SemiBold 9 pt caps, Charcoal, spaced out (tracking 60)
Overlines: OFFICE, HOME SALES, LEGENDThe brand Overline in Navy: Jakarta SemiBold 9 pt caps, tracking 100
Legend rowsJakarta Regular 9 pt
Phone numbersJakarta Bold 24 pt, with hyphens: 727-940-2927. Each hyphen is baseline-shifted 0.10 em (2.4 pt) so it centers on the figures
Address and emailLora Regular 11 pt

Lot numbers read about twice as tall as on the agency maps they replace, whose labels ran near 4.75 pt. Readability was the main reason for the redo.

Map Pieces

  • Contact panel: the office and home sales phone numbers, the address, the email, “Scan for more community information” with covecommunities.com, and a Navy QR code, about 1.15″, that opens the property’s page.
  • Legend: swatches for Home Site, Water, Amenity, and Service Area, a row for each feature that has a map symbol, then the amenities at the rec hall or clubhouse, in words.
  • Speed limit sign: standard road-sign proportions, white with Charcoal type, showing the limit the property confirms.
  • Compass: two small white boxes, a Slate Blue arrow pointing north and a Slate Blue N.
  • EHO mark: white on the field, 0.35″ tall, lower right.
  • Map symbols: a set of their own, used on maps and nowhere else. See Iconography.

Final Files

Review rounds go out as proof PDFs. Once the property approves a map, it is released as a set of three PDFs, all dated the day of the release.

FileForWhat sets it apart
WebThe Site Map button on the property’s page, and emailThe phone numbers, email, web address, and QR code are tappable, and the browser tab shows the property name with Community Map
Office printOffice printers, on 11 × 17 paperA 1/4″ white border, with nothing shrunk or moved. Prints at actual size
Print shopOrdering printed mapsPDF/X-4, 1/8″ bleed, no crop marks
  • Why a 1/4″ border: most office printers can’t print the outer 1/6″ or so of a sheet, so a thinner border gets clipped unevenly.
  • 11 × 17 only. On letter paper the map prints at about 65%, too small for the lot numbers. A letter-size map would need a layout of its own.
  • One set of colors. All three files carry the same CMYK colors. Browsers show them correctly, so the web file is not converted to RGB.
  • File names: <property>-community-map-<YYYY-MM-DD>-<use>.pdf, for example the-meadows-community-map-2026-10-06-web.pdf. The full date, not just the month, because an approved map sometimes gets one more change a day or two later, and every release needs its own name. A second release on the same day adds a letter to the date, 2026-10-06b, then c; the first release of a day has none. The same names are used on the drive, in email, and in Bynder.
  • Who gets what: the office print file goes to the property team, and the web file to the website team for the Site Map button. The print shop file waits until someone orders printed maps.
  • Where they live: Bynder, as Document, Map, with each file tagged for its use. A new release goes up as a new version of the same three files, so links keep working and a download always gives the newest map.

Vehicles & Fleet in Progress Specs Only

A wrapped cart circulates a property all day, in front of residents and prospects, among the most-seen brand surfaces we have.

Design & production specs, in development

Concepts, not final. Cart directions are in development and trucks haven’t started. The system rules below are the durable part; individual vehicles get added to the library as they’re built.

System Rules, These Hold for Any Vehicle, Now or Later

  • Treatment level, full wrap or decal (partial). Driven by vehicle role and budget.
  • Use category, RENTAL vs TEAM. Guest and staff vehicles should be tellable apart at a glance.
  • Chassis colors in the renders: cream, navy, charcoal, green. Approved set still to be decided.
  • Vendor files, CMYK vector from the [PRINT] collections, never a raster. centered is likely the right lockup layout, as with signage.
  • Property lockups, each property has its own; show placement rather than only the master brand.
  • Don’ts, distorting artwork around curves; running the logo across panel gaps or door seams.

The Vehicle Library, Populate as We Go

VehicleStatus
6-seat golf cartConcepts in progress
4-seat golf cartConcepts in progress
Utility cartConcepts in progress
TrucksNot started

Video & Motion Placeholder Specs Only

What Cove footage looks like, and how graphics move over it. Two halves of one workflow: the picture first, then the motion. A first draft of the rules, not yet approved.

Design & production specs, in development

Draft, with best guesses marked. The timing and easing come from the CreekFire fall 2026 social spots, the first Cove video built with the card system in code. The footage rules and the rest are a proposal to be tested on the next campaign. Anything campaign-specific (that spot’s display face, its exact shadow and scrim values, its transitions) stays in that campaign’s brief, not here.

The Footage

Video is Photography in motion. Everything the Photography section asks for holds here: real residents and staff, outdoors and water, natural light, relaxed and unposed moments, space and landscape. These rules add what only moving pictures need.

Camera Best Guess

  • Steady and slow. Pushes, drifts, and gentle tilts. Handheld is fine when it is calm. No whip pans, no crash zooms, no shaky-cam for energy.
  • Eye level, mostly. Drone and aerial shots earn their place by showing something a person on the ground cannot see, such as the water or the layout of a community. Not as an opener by habit.
  • Let it happen. Hold on a moment rather than cutting away from it. A resident laughing for three seconds beats three one-second shots.
  • Shoot for the crops. Anything load-bearing sits in the center of frame so it survives 9:16 (see Ratios and Safe Areas below). Vertically composed beats get a second, wider take for 16:9.

Grade Best Guess

Warm and true to life, consistent across a spot. Skin looks like skin, water looks like water, and the greens stay natural. No film looks, no heavy vignettes, no teal-and-orange, nothing that reads as a filter. The same rule as photos: if a viewer would notice the treatment before the subject, it is too much.

Pacing Best Guess

FormatShot lengthNotes
Social spot, 15 s1.5 to 2.5 sAbout eight shots. The first shot is the hook, so it is the strongest picture, not the establishing shot.
Social spot, 30 s2 to 3 sRoom for one held moment near the middle.
Property tour or long form3 to 6 sLet shots breathe. Cut on movement, not on the beat, unless the piece is music-led.

Real, Enhanced, Generated, and Stock

The everyday rule stands: staff do not make AI images or video. What follows is for Marketing-produced work, where the tools are used with care and the results are checked.

  • Showing the property: real footage or real photos, always. No AI-generated wide or establishing shots of a community, and nothing that could be taken as a view of a real place that does not look that way. If a prospect could recognize it as somewhere, it is real.
  • Enhancing a real shot is fine. Start from an actual photo or clip of the location and use AI to change the season, adjust the light, or change the people in it. The place itself stays as it is.
  • Generated footage stands in for stock, not for the property. When a mood, an activity, or a moment is needed and no real clip exists, a generated shot may fill the gap, on the condition that it is clearly not the property: no signage, no recognizable buildings, no landmark that belongs to a real community. Anything a viewer might recognize stays real or photo-derived.
  • Stock is welcome when real assets are not available and the piece needs it to carry the message, the emotion, or the event. Prefer generated footage over stock when the stock library does not have the right shot, and prefer real footage over both whenever it exists.
  • Every piece is honest about place. A viewer should never come away believing a property has a feature, a view, or a building it does not have.

The Graphics

Everything from here down is about what moves over the footage: cards, type, the logo, and transitions.

Four Principles

  • Settle, don’t bounce. Elements ease into place and stop. No springs, no overshoot, no pops.
  • Leave faster than you arrived. Entrances are unhurried, exits are brisk. A graphic that lingers reads as sloppy.
  • The footage carries the energy. Graphics are quiet. If the shot is still, the graphic can move a little; if the shot moves, the graphic holds.
  • Readable first time, every time. Most social video plays muted and is watched once. Every card has to be read in a glance.

Easing

UseCurveNotes
Entrancescubic-bezier(0.25, 1, 0.5, 1)Ease-out. Fast start, long settle.
Exitscubic-bezier(0.5, 0, 0.75, 0)Ease-in. Gathers speed and is gone.
Web, this guidecubic-bezier(0.22, 0.61, 0.21, 1)One easing for every reveal on this site. Off entirely when the visitor prefers reduced motion.

Two curves cover video. A headline landing on a musical beat may use a sharper ease-out; nothing uses a bounce.

Timing

MoveDurationNotes
Entrance0.6 to 0.7 sFade up while rising a short distance into place, about 2% of frame height. Elements within a card stagger in, a few frames apart.
ExitAbout half the entranceFade out while lifting slightly. The whole card leaves together.
HoldReading time, see belowA barely visible upward drift across the hold keeps a card from looking pasted onto moving footage.
Small moves0.2 to 0.3 sUnderlines, rules, counters, anything decorative.
Cuts and transitionsNever inside oneA graphic does not enter or exit during a picture cut or transition. Place every card to clear the cut on either side.

Reading Time and Pacing Best Guess

  • Hold a card for one second plus a third of a second per word. Five words holds about 2.7 s. Never shorter than 1.5 s.
  • Six words per card, at most. More than that is two cards.
  • A 15-second spot carries three to five cards, including the end card. First graphic on screen within two seconds, because feeds decide in that window.
  • The end card holds at least 3 s, logo, property or campaign name, and one line of what to do. Built once per ratio and reused across a campaign.
  • Words on screen match the voice. Anything in the voiceover that matters is also written, since the sound is usually off.

Type in Motion

  • Faces. Plus Jakarta Sans for cards, lower thirds, and end cards. A campaign brief may name a display face for its headlines; that face belongs to the campaign, not the brand.
  • Size. Body-sized type does not exist in video. The smallest text on screen is at least 3% of frame height, and about 4% in 9:16, where the phone is held at arm’s length.
  • Contrast over footage. Give type a soft shadow or a dark gradient scrim from the edge of frame, whichever the shot needs. Never a hard outline. A solid plate in a brand color is fine when the line is a call to action.
  • Reveals. Fade and rise is the default. Type may wipe in behind a mask; letter-by-letter and typewriter effects are out.
  • Case and tracking follow the Typography section. Motion does not get its own type rules.

The Logo in Motion

  • The logo arrives with the same fade and rise as everything else, or through its own reveal once one is approved (see open items). It never spins, flips, bounces, stretches, or turns 3D.
  • Once on screen it holds still. Drift is fine; movement is not.
  • Minimum size on screen follows the Logo section, measured against the frame the viewer sees, not the master.
  • Clear space applies in motion, including during the reveal.

Transitions Between Shots

Cuts and short dissolves. A push or slide is acceptable when the edit needs a change of place. No wipes, spins, zooms, flashes, or glitch effects. Speed ramps only when the footage was shot for them.

Ratios and Safe Areas

A ratio is a re-layout, not a rescale. Each frame gets its own type sizes and anchors; only the animation is shared. Master at 4K so a 9:16 crop still downsamples cleanly.

RatioFrameKeep clear of text
16:91920 × 10805% margin all round
1:11080 × 10805% margin all round
4:51080 × 1350Bottom 15% (platform controls)
9:161080 × 1920Top 10% and bottom 15% (Reels, TikTok, Stories chrome), 6% at the sides

Anything that must survive every crop, in picture or in graphics, lives in the center 9:16 column of the master, about a third of the width. Picture and graphics stay on separate layers; nothing is baked into the master.

Sound Best Guess

  • Graphics land on the music, not the other way around. Time cards to beats and to the voice, then trim the footage to fit.
  • Voice leads, music supports. Music sits well under the voice and comes up only when nobody is speaking.
  • No sound effects on graphics. A card arriving does not whoosh.
  • Every spot works with the sound off, and every spot that carries speech gets captions.

Accessibility

  • On the web, every animation respects the visitor’s reduced-motion setting and the page is complete without it.
  • No flashing. Nothing strobes, and no full-frame flash to white.
  • Captions are open (burned in) on social, closed where the platform supports them.

Delivery

ItemSpec
Master3840 × 2160, then per-ratio exports at 1080 wide or high
Frame rateWhatever the footage is. The timeline runs at the rate of the dominant source footage and everything else conforms to it, because converting 24 to 30 or back drops or blends frames and shows as judder. Graphics are specified in seconds, so they render cleanly at any rate. When shooting or generating new footage, shoot at the rate you will deliver.
VideoH.264 MP4, 8 to 12 Mbps at 1080p
AudioAAC stereo, 128 to 192 kbps, about -14 LUFS

Open Items

  • An official logo reveal. This guide’s Welcome page draws the mark in (swoosh, hills, trees). Whether that becomes the animated logo, and gets built for video.
  • Templates. A lower third and an end card per property, with the property logo in place of the master brand, and a home for the card code so the next campaign starts from it rather than from the CreekFire folder.
  • Music direction, which belongs with Brand Voice once that work reaches audio.
  • Who approves motion.

Brand in Practice

The rules above, actually applied. If you’re not sure whether something feels like Cove, compare it to these.

Email Signatures

Every Cove email signature comes from one generator, so they all match. Pick your community, fill in your details, and copy the finished signature straight into Outlook, Apple Mail, or Gmail. Everything except your name is optional, and blank fields are simply left out. It takes about a minute, and there is nothing to design.

The Cove email signature generator: a form on the left and a live preview of the finished signature on the right
Fill in the form on the left, watch the signature build on the right, then copy it across.

Signs in with your Cove account, so it is staff only. Vendors and partners don’t need it. When you paste, choose Keep Source Formatting, or the logo and colors get stripped out. Trouble signing in or pasting? IT is glad to help at help@covecommunities.com.

Video Meeting Backgrounds

Branded backgrounds for Teams, Zoom, and Google Meet, in eight styles for every community and for the home office. They put a clean, on-brand room behind you instead of your actual kitchen.

A branded video meeting background for Bear Creek Village
  • Size1920 × 1080
  • Styles8 per community
  • Coverageall 25 + home office
Open Folder

Opens your property's folder on SharePoint. Signs in with your Cove account, so it is staff only. Download the style you like, then set it as your background in Teams, Zoom, or Google Meet. Without a pick, the button opens the parent folder with every property.

Trouble getting in, or getting it set up in Teams? IT is glad to help at help@covecommunities.com.

Stationery

Letterhead, envelopes, business cards, and name badges are being redesigned as one set rather than four pieces that happen to share a logo. The direction we are settling on is the edge strip: the logo at the top left, a rule under it, and a band of brand color along the bottom carrying the website. On a business card that band turns and runs up the side.

It stays quiet, it holds together across all 25 properties, and every piece is drawn to take the longest name, title, and address we actually have rather than only the short ones.

Nothing to order yet. These are concepts under review. Keep using the current templates on the ordering site until the new set is approved and loaded.

Interiors & Exteriors

As clubhouses and amenity spaces are renovated or newly built, they are moving toward a shared look: light siding under a gray metal roof, black fixtures and hardware, exposed beams, board and batten, and green-blue tile set against warm neutrals. The four below are concept renderings rather than photographs of any Cove property, and the direction has not been formally adopted yet. They are here to show where things are heading, not to set a standard.

Nothing here is a request to change anything at your community. This is a gradual shift that happens at renovation and new-build moments over a period of years, never as a retrofit. If your clubhouse looks nothing like these, that is expected, and there is nothing to do about it today.

Interior and exterior design decisions are made with the CapEx and Construction teams, alongside the standards they are developing. That includes an interior paint standard, which already exists and sits with those standards, which is why there are no paint colors on this page. The Cove Communities Catalog, still in development, will be where you find exactly which paints, finishes, and furniture to order.

Print

Real pieces, all Letter size, shown as full pages. Notice that each one leads with a single message before it gets into the detail.

Digital Ads

A campaign does not run as a single ad. It runs as a set: the same message rebuilt for every shape a website might have room for, from a tall column beside an article to a thin strip across the top of a page. Below are two complete sets, running here exactly as they ran.

Rolling Greens Village

Move-in ready homes in Ocala. The wording and the price stay put while the photography changes behind them, so the offer reads whenever someone happens to glance at it.

Jamaica Bay Village

The same idea in sage rather than navy, which is a useful demonstration that the palette works either way round.

Every unit is shown at the size it actually runs, so the type you see here is the type a reader sees. Only the widest shape in each set is nudged down slightly, because it is a little wider than this page. Notice that the message survives every shape: the tall units and the thin strips are not crops of the big one, they are laid out again so nothing important gets squeezed out.


Downloads

Almost everything lives in Bynder, our library. The logo folders need no login.

Logos, No Login Needed

Digital = Word, PowerPoint, email, web, social. Print = anything going to a printer or sign vendor.

Fonts

Both are free and open-source, install them on any machine, and share them with vendors.

Video Meeting Backgrounds

One folder per property plus the home office, eight styles each. To jump straight to yours, use the property picker under Brand in Practice.

Photography & Everything Else

The full library needs a Bynder account. Seats are limited, request one via the Marketing Request Form.

Coming soon, templates

A library of ready-made flyers, social posts, signs, and slide decks, so you can start from something rather than a blank page. This will become the most useful link on this page.

Design & production specs

Source Files

Approved logo artwork, every property, layout, colorway, and format, lives at 2026-06-15 COVE new logo packages/out. That folder is the source of truth; when a summary document and the artwork disagree, the artwork wins.

Also available: color swatch files (.ase / .clr), the logo inventory spreadsheet, and the deliverables spec.

Still to Produce

InDesign templates with paragraph, character, and object styles plus a loaded swatch library · Word and PowerPoint templates with theme colors baked in · a Canva brand kit · email and social templates. These are the enforcement layer, guidelines describe, templates enforce.


Using AI

AI tools can help you get started. They cannot speak for Cove, and they cannot draw it. This is the current policy; a more comprehensive one is in development.

  • Use AI for writing inspiration, not finished copy. It’s fine to ask for ideas, headline options, or a starting point when you’re stuck on a blank page. Don’t copy and paste what it gives you straight into a post or newsletter. Readers can usually tell, and we want to sound like real people. Rewrite it in your own words and read it out loud before it goes out. If it doesn’t sound like something you’d say to a resident standing in front of you, it isn’t ready.
  • AI is not okay for images or layouts. No AI-generated photos, and no AI-generated flyers, posters, covers, or social graphics. The tools can’t get our logo right, they invent buildings and amenities we don’t have, and they produce people and places that aren’t real. Anything with our logo on it needs to come from a real design file.
  • Use real photos of your community. A phone photo of the actual event, the actual clubhouse, or actual residents will always beat anything AI makes up. If you need something you don’t have a photo of, ask.
  • If you’re not sure, ask before you post. That’s a lot faster than taking something down after it’s already out there.

And never the logo. AI tools cannot reproduce the Cove mark correctly; there is a real example of what they produce in Logo Misuse. Anything carrying our logo comes from a real design file, downloaded from Bynder.

The guidance above is the brand side of it. Cove also has a formal company AI policy, maintained by IT, covering confidential information, accuracy, intellectual property, and which tools are permitted. It sits with the rest of the computer and technology policies.

Signs in with your Cove account, so this one is staff only. Where the two overlap, the company policy wins.


Using the Brand

When in doubt, ask. We’d much rather help early than fix it after it’s printed.

Who to Ask

For anything brand-related, from a file you can’t find to a vendor asking for something unusual, the fastest route is the Marketing Request Form. It goes straight into our project system, gets auto-assigned to the right person, and nothing falls through the cracks. It covers design requests, Bynder access, email sends, reprints, social help, and more.

When to Check with Us First

  • Anything going to an outside printer, sign shop, or wrap vendor
  • Anything with a budget behind it, paid ads, large print runs, permanent signage
  • Anything using colors or layouts outside the approved combinations
  • Anything a resident or prospect will see that isn’t built from a template

Day-to-day flyers, notices, and social posts built from templates will not need review once the templates are out; that is what the templates are for. Until then, send us anything a resident or prospect will see, and we will turn it around quickly.

Design & production specs

Source-Of-Truth Precedence

Established by inspection, and worth stating plainly because this guide is about to become another summary document: artwork > the logo inventory spreadsheet > summary documents. The 2026 source style-guide doc has already been found wrong on property-name case, the RV tagline vocabulary, and the “Vertical” layout name.

Still to Define

  • Version number and changelog, without it nobody knows whether their copy is current.
  • Named approver per layer, who signs off a new property lockup vs a template vs a color addition.
  • Deprecation policy. Three transitions are live right now: old-palette logos still circulating, already-wrapped vehicles, and legacy single-rider sign frames. A system states sunset rules once instead of answering ad hoc forever.
  • Onboarding path for new staff and vendors, “read these three things first.”
  • Audit cadence, even an annual pass to catch drift.
  • Motion standard. This guide is the seed: one easing curve (cubic-bezier(.22,.61,.21,1)), 200 to 500ms, settle-down character, always honoring reduced-motion preferences. Formalize per medium later.